1. Data Controller

The personal data you provide through the website sophiatorba.com will be processed by Sophia Torba, with address at Camiño José Antonio, 79, 44º F, as the data controller, in compliance with the General Data Protection Regulation (GDPR) and the Organic Law on Personal Data Protection and guarantee of digital rights.

2. Purposes and Legal Basis

We collect and process your data for the following purposes:

• Management of inquiries and communication: To respond to your requests for information about our foreign trade consulting services. Legal basis: your consent.
• Provision of contractual services: For the management of logistics, customs, and brand positioning derived from a contract. Legal basis: execution of the contract.
• Commercial communications: To send you information about our services, industry news, or events, if you have given us your consent. Legal basis: your consent.
• Compliance with legal obligations: In tax, accounting, and customs matters. Legal basis: compliance with a legal obligation.

3. Types of Data Collected

We may collect: identification data (name, surname), contact data (email, phone, company, position), billing data (NIF/CIF, address) and any other information you voluntarily provide to us in your communications.

4. Cookies and Tracking Technologies

Our website uses technical cookies necessary for its operation and analytical cookies (such as Google Analytics) to understand how users interact with the site. You can manage your cookie preferences through our consent banner. We do not use cookies for behavioral advertising purposes.

5. Data Recipients

Your data may be disclosed to:

• Essential service providers (web hosting, email platform, analytical tools) who act as data processors.
• Customs, tax authorities or other public bodies when necessary to comply with our legal obligations in the export process.
• We do not routinely make international transfers of data outside the European Economic Area (EEA). If necessary for a specific service, appropriate safeguards will be guaranteed.

6. Data Retention

We will retain your personal data for the duration of the contractual relationship or until you request its deletion. Subsequently, they will be blocked and retained for the legally established periods to address possible liabilities (for example, 6 years for tax and accounting purposes).

7. Your Rights

You have the right to:

• Access your data and receive a copy of it.
• Rectify inaccurate or incomplete data.
• Delete your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
• Object to the processing of your data for direct marketing purposes.
• Restrict processing under certain circumstances.
• Port your data to another controller.
• Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you can contact us at: info@sophiatorba.com. You also have the right to file a complaint with the Spanish Data Protection Agency.

8. Contact for Privacy Matters

For any questions related to this policy or the processing of your personal data, you can contact us via:

Email: info@sophiatorba.com

Phone: 923 43 7227

Postal Address: Camiño José Antonio, 79, 44º F